My printer was never delivered. After chasing for weeks I have been told that the printer has been lost but yet I have received no refund and now am completely ignored. I have been scammed out of $1499.00 plus $133.00 for delivery.
Anyone else have a similar situation?
Contact your CC company and get your money back BEFORE they send you one of these useless machines!!
Backer 286. I have been waiting on a refund for over a month now when it has been confirmed this package was lost by UPS. You are breaking the mail order merchandise rule. I will go legal if I do not get a refund in the next 5 business days.
The Mail or Telephone Order Merchandise Rule (commonly called the “Mail Order Rule”) is a Federal Trade Commission consumer protection statute. Retailers that accept orders from U.S. customers by mail, telephone or online are required to ship each order at the time stated in their ad or on their Website. Internet sales, as well faxed orders, are included in the definition of telephone, which is defined as “any direct or indirect use of the telephone to order merchandise regardless of whether the telephone is activated by … machines.” If these obligations cannot be met, the company must provide the customer with a timely notice and option to either agree to a delay or cancel the order and get their money back.
