I’m using Uniz desktop for Mac.  I connect my USB and start the program and printer.  I know that there is a connection because a system report on the Mac shows it being assigned a connection on the USB hub.  The icon dock on the right side of the Uniz screen does not give me a usb icon and does not recognize the Uniz.  The only button I have is the LAN button, which will not find the printer either.  I can wifi into the printer and registered (which started my 1 week trial upgrade, even though I can’t use it yet), and tried to upgrade firmware.  It immediately came back as upgrade complete and then repeatedly showed that message over and over when I closed the dialog.

I can’t even try to print anything because the desktop USB connection isn’t being recognized.  I have no idea where to start troubleshooting.  Any ideas?  (My light glows solid green if that matters).