I have the same problem, printer will:
1)turn on,
2) I can see it connecting to the app(on phone),
3) activated my printer/licence for udp over phone app via slash wifi,
4) phone app says it is connected,
5) downloaded new firmware.
6) usb cord is connected from cpu and printer.
When i go to just turn on the screen(just to test) it turns off within a second. No “pop up” window saying what may be the problem. When this happens printer(front light) turns from solid green to red and will no longer communicate with app. I need to restart(power off then power back on) the printer to get it to connect again. If i import a model on desktop app, it asks me to select a printer. I select the printer version that is showing up on my (phone) app but no success. what am i missing?
Sent Uniz many emails and they sent me the same information over and over again but don’t actually answer my questions. so many weeks have passed that i have lost my UDP trial with them for the UDP printing capabilities (and basically the bottle of resin that was included with the kit) and they will not give me any days back. Uniz is delayed with emails. returning an email more then a week later to which i sent 5 emails; unless i email the same email to as many Uniz employees as possible(min 5), then it is only 2-3 days. i didn’t know time zones are a 3 days or a week long/different (sarcasm) !!!
all this sums up into one question that Uniz can’t answer (they try but don’t show anything but what is on their website)
I have sent them the same information via many mediums, text, pictures/screenshots, i’ve asked for them to call me and gave them my phone number and told the to call anytime. never called.
how do i connect my printer, when all the above is already complete?
can someone point me in the correct direction. or should i start a new thread?
Thanks in advance