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How do I use ”Remote monitoring” function of tablet program?

How do I use ”Remote monitoring” function of tablet program?

Updated on May 10, 2019 in Software

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Martti 22 0 on March 11, 2018

How am Insupposed to use iPad program ”Remote monitoring” function? It says no printers found! Do I have to do some regisrtation and how?

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David 2 0 on March 11, 2018

Martti 0 on March 11, 2018

There is no printer list in my ”Remote monitoring” section. How do I get it there.

wang 0 on March 13, 2018

Activate your printer and link it to your UniZ account.

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wang 2 0 on March 12, 2018

Update your APP to 1.1.0

Martti 0 on March 12, 2018

I updated the program but it still says ”no printers found” in Remote monitoring! Under Printers tab I see my printer and printer status. Me tab / remote monitoring cannot find my printer! Is there some registration for remote monitoring? Where do I do it?

wang 0 on March 12, 2018

Yes,that feature requires you to activate the printer on your account.

You can email to support@uniz3d.com.

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Chris 1 0 on March 12, 2018

Do you know when the Android App is going to be working? I have downloaded and installed the App on my phone but I am not able to login to the App using my Uniz account. The printer is working OK over WiFi.

Martti 0 on March 12, 2018

I have same problem with my iPhone. It does dot accept my Uniz login!

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Damir 2 0 on March 12, 2018

Hello,

We are having trouble enabling “Remote monitoring”, when tried to engage it in desktop app, it is loading, but then returns back to OFF.

Thanks

djhannu 0 on March 13, 2018

I’m having the same problem. I turn on Remote monitoring on the desktop Uniz program, it’ll tell me that it’s registered, and then a second later it’ll automatically turn off again.

bret 0 on May 10, 2019

Hi, I have the same problem – any help?

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wang 1 0 on March 13, 2018

the introduction for the remote monitoring,refer below link:https://lookaside.fbsbx.com/file/Remote%20Monitoring%20sp1.pdf?token=AWxnFfkvi2qmhADlzW7vzEaOS9VMnluFvZO25tQvx6F3gYyjHP26oLltivUuY5tYc6zkkR-FivYkOqRDlIh3xLc_9FeJbGnopNsFKJSV6u_TxvApam_sioQC0YLMMnsCKnGXn-VXLReOJGklHEPg-Y-sPRxAvKfC6QCGgG6NrW7qKw

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Damir 1 0 on March 13, 2018

Hi,

If there is any other ling or place beside facebook…?

Remote monitoring still not working, it goes back to OFF, mobile app tells me my printer does not have the 3.14 firmware or later, but in the PC software says it is 3.14.

Can i upgrade FW ove PC software…?

wang 0 on March 14, 2018

is your mobile Android?you can update the firmware by USB connection on the software,it requires the firmware at least 3.14.

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Damir 1 0 on March 13, 2018

i did activate it and it gives me message “activation successful”, but i can see on your page in my account it is not activated..?

Thanks

wang 0 on March 14, 2018

If you can see the S/N in your account,that prove that activation successful.

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wang 0 0 on March 14, 2018

Refer below link https://uniz3d.com/support/remote_monitoring/

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Shawn 4 0 on March 18, 2018

Remote monitoring no linger works since the 3.14fw update and the update to the desktop app. While the pc application and the android app shows remote remote monitoring on, the remote section says offline and the website has an empty status . It seems many people are complaining but you are providing no support other than instructional links. There is obviously a bigger issue if so many people are having issues.

wang 0 on March 21, 2018

I’m sorry,I haven’t seen that either,and no idea for that,but I pass it to our software department.

wang 0 on March 21, 2018

You can turn the remote monitoring off and then on to have a try.

Shawn 0 on March 21, 2018

I have tried toggeling it with no luck, it always shows offline in the app, under remote monitoring, but in the printer section it shows online. I have even completely removed it from teh network, readded it, reset the app on pc and the phone, but the same issue.

Uniz Support 0 on March 21, 2018

Can you send me the S/N of your printer?

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