I am unable to access my account through the software. When I input the username and password it keeps telling me invalid.
Also, I have my UNIZ Slash 2 connected LAN along side my desktop.
I’m having the same issue. Did you get yours resolved?
No, I haven’t.
They gave me a link to try it another way but it still did not work.
This is what they told me:
Set according to this page https://www.uniz.com/us_en/support/remote_monitoring/
If still not working, please change to another way of the printer Internet connection (i.e. mobile photo hotspot) and try again.
No, I haven't.
Our engineer has finished checking, you can change the account password and try again.
@Parsa
Did you eventually manage to go through? Is it working now?
Yes, the software finally let me use my login credentials.
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