Can’t connect printer to WIFI and

Updated on January 9, 2019 in Support & Troubleshooting
6 on December 21, 2018

Problems:

1. Can’t see the printer over USB or WIFI in Uniz software.

When i plug in the USB from the SLASH OL to the PC it say “Printer detected does not match the selected type”.

 

2. Can’t connect the printer SLASH OL (192.168.12.1) to have internet connection.

Tried with 2 different SSID that works. But the printer still does not connect to them proberly even though the website say “Connected!” 30-40 seconds after, but with “Check Network” i still say that there is NO connection to the Internet.

 

The story:

When i recieved the printer i could connect to USB and i upgrated the firmware with the UNIZ Software around 4 days ago.

 

Then yesterday i just activated my printer, connected to WIFI in the printer, and activating with 192.168.12.1 as i should, with logging in.

Then i clicked on “Update firmware” from the printers WIFI address, a few seconds passed and it said “Firmware updated!” or something and now i can’t connect printer to WiFi or USB to the Uniz Software it say “Printer detected does not match the selected type”.

And I can’t connect the printer to WIFI through URL address (192.168.12.1) anymore. When i choose SSID write the password and click “Connect”, it waits for around 30-40 seconds and then say “Connected!”. But it is not.

 

I believe it have something to do with fail to update firmware with 192.168.12.1, since it already got updated in the Uniz Software. But it is not suppose to brick my printer like that?

 

Hope it will get solved soon thanks so i can print.

And Merry Christmas and Happy new year!

 
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0 on December 24, 2018

I found out the software detected the printer as SLASH PLUS UDP instead of SLASH OL, but now i can’t connect the printer to WIFI in the software as it say “No WI-FI networks found”.

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0 on December 24, 2018

When i try to print it say this:

 

When i try to choose WiFi network it say this:

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2 on December 25, 2018

Hi Steen, because we provide a 7 days trial period of Slash Plus UDP to all Slash OL backer to experience high resolution printing. So during these 7 days, please select “Slash Plus UDP” model to connect with your printer.

on December 25, 2018

Hello Hanson, as you can see on my comment i got the printer to connect, but now i am missing wifi network…

on December 25, 2018

Is there any solution for this as you know of?

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0 on January 9, 2019

same error, can t use Slash without internet…

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