I’m using Uniz desktop for Mac. I connect my USB and start the program and printer. I know that there is a connection because a system report on the Mac shows it being assigned a connection on the USB hub. The icon dock on the right side of the Uniz screen does not give me a usb icon and does not recognize the Uniz. The only button I have is the LAN button, which will not find the printer either. I can wifi into the printer and registered (which started my 1 week trial upgrade, even though I can’t use it yet), and tried to upgrade firmware. It immediately came back as upgrade complete and then repeatedly showed that message over and over when I closed the dialog.
I can’t even try to print anything because the desktop USB connection isn’t being recognized. I have no idea where to start troubleshooting. Any ideas? (My light glows solid green if that matters).