Firmware update

Updated on November 9, 2020 in Software
2 on August 13, 2018

Our printer will connect to our network but when I try to update the firmware (so that I can send jobs wireless) I get an error message.  Consequently, I am unable to use the wireless function. I have attempted to call and no one answers. Written multiple emails and no answer. Can anyone help me please! 

 
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0 on August 21, 2018

Can you post the picture of the error message you met? Sorry for the delayed reply.

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0 on November 9, 2020

Same Problem !

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