Logging in to the software or app

Updated on April 29, 2019 in Getting Started
2 on April 25, 2019

HI, i recently purchased a slash plus, 

 

i have tried all three methods of activation – when logging in through LAN or WAN the 192.168.12.1 does not show any pages or address i cannot connect this way

When trying to use the app or the desktop software  i CANNOT login.. it continues to say i have the wrong password or username.. which is incorrect as i am using the correct data – i even made a second account just to be sure – i can login to the uniz website online but it just refuses to let me login using the app or desktop application 

 

someone please help this is infuriating..

 
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0 on April 25, 2019

Hello, please send your problem to the email, and there will be a special customer service staff to solve the problem for you.   support@uniz.com

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0 on April 29, 2019

After the install itunes on windows 7 it was not running at all because when I was trying to login into the software then it was literally crashing. Please help me to fix the problem so that I can run the app.

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