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“Printer type error : no Release Information. Please contact Support” help

Updated on September 21, 2018 in Getting Started
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2 on September 19, 2018

Ok, so sd card was loose so managed to get it to connect.

Started the trial. so far so good.

calibrated the sensors. great

next, go to print and I get the message “Printer type error : no Release Information. Please contact Support”

 

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Uniz Support 0 on September 20, 2018

Hi, can you show me the S/N of your printer? We need to check.

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Uniz Support 0 on September 21, 2018

Also, you can send it to our support.

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