Printer wont update to firmware 3.14

Updated 6 days ago in Software
24 on September 21, 2018

Hi, our printer is connected to our network 

and allow me to registrate but when i try to update the firmware to version 3.14 the result I always get is:

Does anyone have any tips?

 
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0 on September 21, 2018

The network is too bad, you can try it later, or you can contact our support to ask a method to update via Ethernet cable.

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7 on September 21, 2018

I tried with Ethernet cable but it’s still not working. Is there another way to upgrade? Maybe using the usb cable?

 

on September 25, 2018

May I have your email address? I can send you a small program to update your firmware.

on October 3, 2018

I have a similar problem, except that the desktop does not show any firmware version and insists that my firmware is below 3.14.  I have been able to connect to the internet, and have followed all of the steps, including Upgrade Firmware and the desktop shows that the printer thinks it is a Slash Plus UDP, but I get a dialogue box telling me to upgrade to at least 3.14.  There is nothing more that I can do.  If you could send me the program, I would be most grateful.  My email is hilton.d.lord@gmail.com

on October 8, 2018

Sorry for the delayed reply, and I had sent it to your email, pls check.

on October 8, 2018

i have the same problem as them, can i have the small program as well? My email is g2cortho@gmail.com .

on October 9, 2018

Sent by wetransfer, pls check.

on October 9, 2018

i didn’t recived ure wetransfer , can u check your messages pls

 

on October 9, 2018

thank you so much , everything is perfect, the printer is updated

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2 on September 25, 2018

giovanni.barilli@bccomponents.it

on September 25, 2018

Sent by wetransfer, pls check. Pay attention to the message on wetransfer, it’s the operation on it.

on September 26, 2018

also need this file

noppswraps@hotmail.com

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5 on September 26, 2018

i also need this same file sent to me so i can finally use this printer

on September 26, 2018

Hi, something I need to confirm with you, because this method applies only to firmware versions 3.15 and below, and can cause serious problems if used after 4.0. What’s your firmware version in your printer? And do you want to upgrade to 3.14 version?

on September 26, 2018

its currently 3.11  on desktop software version 1.2.0.94 and i would like 3.14 please

noppswraps@hotmail.com

on September 26, 2018

hoping to receive this file soon so i can get to printing

on September 26, 2018

Sent, pls check.

on September 26, 2018

email reply sent 

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0 on September 27, 2018

the file worked perfectly! thank you for the speedy service! now cross our fingers i can get the printing to start now 🙂 

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0 on September 27, 2018
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0 on September 27, 2018

Not on the highest setting yet 😎🤘

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1 on October 11, 2018

Hi could I get this file as well, stuck on 3.10, no response via email – gpippet@gmail.com

on October 12, 2018

Sent by wetransfer, pls check.

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0 6 days ago

Hi, i have the same problem, the software tells me that my firmware is under  v.3.14 can you send me by email and tell hw i need install it??  my email, info@armadillotaller.com

 

thanks

fernando

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