Hi, our printer is connected to our network
and allow me to registrate but when i try to update the firmware to version 3.14 the result I always get is:
Does anyone have any tips?
I tried with Ethernet cable but it’s still not working. Is there another way to upgrade? Maybe using the usb cable?
I have a similar problem, except that the desktop does not show any firmware version and insists that my firmware is below 3.14. I have been able to connect to the internet, and have followed all of the steps, including Upgrade Firmware and the desktop shows that the printer thinks it is a Slash Plus UDP, but I get a dialogue box telling me to upgrade to at least 3.14. There is nothing more that I can do. If you could send me the program, I would be most grateful. My email is firstname.lastname@example.org
i also need this same file sent to me so i can finally use this printer
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