Remote Monitoring camera problem

Updated on October 23, 2018 in Support & Troubleshooting

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Jonathan 6 0 on October 2, 2018

Anyone tried the remote monitoring camera? Seems like the exposure setting is not set to auto exposure or there is something wrong with the camera in my printer.

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Houmin 4 0 on October 2, 2018

Seemly like the auto exposure is not on, we will look into it.

Thanks.

Jonathan 0 on October 5, 2018

Has this problem been solved?

Houmin 0 on October 5, 2018

Can you provide a picture of the camera hole? Our firmware team says auto-exposure is always on, but he suspects the light-resistor is accidentally blocked.