UNIZ software bug in Purchased listing

Updated on April 28, 2019 in Support & Troubleshooting
3 on March 27, 2019

I purchased all the chess pieces and succeeded printing them on zABS green by using IOS version of the software. MacOS and Windows version only show 5 of the purchased pieces. IOS version shows all the pieces. See attached pictures!

And how can I print them with other than zABS green? I cannot see the print settings at all. They should be able to open in the same way than Example prints (to Slice view).

 
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2 on March 28, 2019

Hi Martti, Thanks for reporting the bug. Could you advice what’s software version on your MacOS/Windows and app version on IOS?

on March 31, 2019

I am using current versions: ios 12.1.4 and macOS 10.13.6 and current Windows version.

on April 28, 2019

Hi Martti, could you report this bug to our official support email: support@uniz.com ? Our engineer need to confirm with you some information related to your account for security consideration. Sorry for inconvenience caused.

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