Updated now it’s flashing red and won’t connect

Updated on April 10, 2019 in Support & Troubleshooting
2 on April 9, 2019

Hello everyone,

First, thank you for taking time to read this!  Secondly, please share tips or solutions if you have them 🙂

Here is the issue:  Just got our new Slash and had it up and running and even had a nice first print with it.  THEN the desktop software said we need to update, so I did.  Immediately after restarting the printer, the light would just flash red and the printer was no longer connecting to the laptop.  Does anyone have a fix for this?  I can’t seem to get an answer from customer service other than “Please send a video”.  Sent multiple videos but no solutions.  Please help.  Thank you

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1 on April 10, 2019

Hello, you can send your questions to the email support@uniz.com.There will be professionals to give you solutions

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