Where can I send the machine to fix?

Updated on July 2, 2019 in Hardware
6 on April 9, 2018

 I just unpacked and used the machine 2 times. Now its not working. It did not stick and It made thin print mark on the vat. I tried to clean and calibrate but now no wifi connecting, no green light. 

Please tell me what to do If I can fix, or where can I send to fix it.

 

 
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0 on April 13, 2018

Hi,

Can you show some pictures of your trouble?

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0 on April 18, 2018

I can show you something if it is working at all. How am I going to show you something not working?????

I sent you some still picture. 

The resin got into the board and toasted the electronics!!!

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3 on May 1, 2018

Thanks for sending me new machine!

Still having trouble with printing not sticking or only thin layer on vat and platform

on May 3, 2018
on May 3, 2018

I was able to finally print some out by tweaking the parameter for zWax resin

on July 2, 2019

Hi Kyu,

Can you share what happened with the zWax resin you used? Did UNIZ send you an additional machine to replace the defective one free of charge? Did you have to send back your machine ?

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